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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shanda MYA

March 27, 2026

5  out of  5
rating by Shanda MYA
"Everyone was so knowledgeable and polite plus the pricing was amazing"
We responded:
"Thank you for the 5-star review, Shanda! Here on State Farm Agent Jackie Newkirk’s Team, we are proud to serve our community and appreciate your recognition. "
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Savannah Musto

February 25, 2026

5  out of  5
rating by Savannah Musto
"Jessica made everything a breeze! The process was quick and efficient! She kept in touch during underwriting to ensure I was up to date on everything as well which was super helpful! Wonderful experience all around!"
We responded:
"We are grateful for your 5-star review, Savannah! Thanks for taking a moment to share your positive rating of State Farm Agent Jackie Newkirk’s Team here in Raleigh . "
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jonathan steele

February 24, 2026

5  out of  5
rating by jonathan steele
"Everything was super easy! Thank you!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jackie Newkirk’s Team. "
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Reginald Newkirk

February 18, 2026

5  out of  5
rating by Reginald Newkirk
"I switched insurance agencies and went with State farm and I was really impressed with them with helping me with my transition."
We responded:
"Thanks so much for the amazing review, Reginald! We really appreciate your support here in Raleigh . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jodie Stueve

February 5, 2026

5  out of  5
rating by Jodie Stueve
"I work at a mortgage company, and Emily provided homeowners insurance for a recent client of ours. She was quick to respond, thoughtful, and a pleasure to work with. I was so impressed that I’ve already referred another client to her. I would absolutely recommend her."
We responded:
"Thanks so much for the amazing review, Jodie! We really appreciate your support here in Raleigh . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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David Emmanuelli

January 27, 2026

5  out of  5
rating by David Emmanuelli
"Jason was awesome and he helps us right away. He explain everything in detail and he was friendly and understanding. The best."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jackie Newkirk’s Team. "
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Danita Jones

January 26, 2026

5  out of  5
rating by Danita Jones
"Service was great!!! Jessica was extremely helpful and patient! Her knowledge of the products needed helped make the transition from Na…wide to State Farm feel safe. It was the right thing to do! Same coverage for a lot less!!! #Highlyrecommend"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Angelo Harper

January 22, 2026

5  out of  5
rating by Angelo Harper
"I reached out to the Jackie Newkirk agency to receive assistance for a mutual client. I work for a local car dealership in my area and needed to wrap up my process. Jessica McClain was the agent who I worked with and not only was she friendly but did not make me feel like she was annoyed with doing her job. I have contacted many insurance companies in my career and a lot of them sound annoyed when you call in and are working to make the process easier for your mutual clientele. Jessica may deserve a raise for how she represents Jackie Newkirk agency!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jackie Newkirk’s Team. "
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Michael Brooks

January 21, 2026

5  out of  5
rating by Michael Brooks
"Great Service!! Jackie & Jessica will get you right with all of your needs! Highly recommended"
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Brittany Sahin

January 9, 2026

5  out of  5
rating by Brittany Sahin
"Wonderful and caring customer service! Spoke with Jessica (absolutely gem !) She was very informative about my options, And I greatly appreciate the time she took to help me. The process was fairly quick, and I have peace of mind, knowing that I’m covered. 100% would recommend!"
We responded:
"Hello Brittany, We're delighted to hear about your experience! We're thrilled that you left such a great impression! If you ever need anything please don't hesitate to reach out to our team. Sincerely, Jackie"
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Elizabeth Hemsley

January 8, 2026

5  out of  5
rating by Elizabeth Hemsley
"Had some last-minute issues arise with transferring my coverage from one state to another. I called and spoke with Emily Martin who provided me with the highest quality customer service. She was extremely helpful and had my issues sorted out within an hour. I highly recommend this office and team!"
We responded:
"Greetings Elizabeth, Thanks for the kind words! We love that you had such a great experience! Thanks for sharing. We'll be sure to share your experience with the rest of our team members as inspiration! Sincerely, Jackie_"
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miles randall

December 22, 2025

5  out of  5
rating by miles randall
"Jackie is really amazing, and caring to her customers."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lucy Damasane

December 17, 2025

5  out of  5
rating by Lucy Damasane
"They answered all my questions and gave me better options."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carla Vindel

November 18, 2025

5  out of  5
rating by Carla Vindel
"I love State Farm but the best reason I am with State Farm is Jessica costumer service she's amazing. Love her"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shan Shan

October 30, 2025

5  out of  5
rating by Shan Shan
"Well let me start off by saying that I really love State Farm just because it’s the low just speaking on myself. But I was with another agency with state farm and they were not so nice so I switched over to ms Jackie new Kirk and I can say the difference is amazing. Everyone is so nice and respectful and don’t treat you like we just need your payment. I want to shout out to ms Shelia who helped me with switching over my insurance info into another vehicle and giving me all the information I needed also didn’t make me feel like she was rushing me off the phone. I’ve spoken to Emily a couple of times as well and she has redirected me in the correct places so thank you guys again. Well done customer service I would most definitely send people your way."
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Modestine Crawley

September 8, 2025

5  out of  5
rating by Modestine Crawley
"Jessica M. is a GEM! I truly appreciate her and all of her help and knowledge! She is always so willing to assist with anything that I may need of her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Salome Stephenson

August 15, 2025

5  out of  5
rating by Salome Stephenson
"Jessica was wonderful to work. I look forward to continuing my relationship with them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jamie Hatton

July 30, 2025

5  out of  5
rating by Jamie Hatton
"Everyone here is so helpful and nice! Thank you Jessica for being so helpful and knowledgeable!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nikki Brewer

July 30, 2025

5  out of  5
rating by Nikki Brewer
"Jackie and her staff are friendly, knowledgeable, and we're extremely helpful in getting us the insurance we needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Goshy Gauthier

July 25, 2025

5  out of  5
rating by Goshy Gauthier
"Experienced, Helpful and Professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Trinia Wolfe

July 9, 2025

5  out of  5
rating by Trinia Wolfe
"Had the"Best" customer experience with Jessica today (7/9/25). Called to assist my son with bundling renter's and auto insurance and she far exceeded my expectations. Jessica was very pleasant and recommended policy that best suited my son's needs. Kudo's to Jessica and to Jackie Newkirk's State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aqira Stokes

June 26, 2025

5  out of  5
rating by Aqira Stokes
"I love Jackie and her entire team! Everyone is extremely knowledgeable, dedicated to protecting their clients, and reliable when I need them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ramiyah Little

May 14, 2025

5  out of  5
rating by Ramiyah Little
"Emily was great! She was so friendly and really has great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jazmine Dozier

April 18, 2025

5  out of  5
rating by Jazmine Dozier
"Excellent Customer Service and my Rep, Jason was very personable and knowledgeable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Natalie Jones

April 15, 2025

5  out of  5
rating by Natalie Jones
"LOVED THAT MRS NEWKIRK TOOK THE TIME TO RESEARCH MY INSURANCE NEEDS IN EVERY AREA & ANALYZED POTENTIAL INSURANCE OPPORTUNITIES"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."