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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Emmanuelli

January 27, 2026

5  out of  5
rating by David Emmanuelli
"Jason was awesome and he helps us right away. He explain everything in detail and he was friendly and understanding. The best."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jackie Newkirk’s Team. "
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Danita Jones

January 26, 2026

5  out of  5
rating by Danita Jones
"Service was great!!! Jessica was extremely helpful and patient! Her knowledge of the products needed helped make the transition from Na…wide to State Farm feel safe. It was the right thing to do! Same coverage for a lot less!!! #Highlyrecommend"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Angelo Harper

January 22, 2026

5  out of  5
rating by Angelo Harper
"I reached out to the Jackie Newkirk agency to receive assistance for a mutual client. I work for a local car dealership in my area and needed to wrap up my process. Jessica McClain was the agent who I worked with and not only was she friendly but did not make me feel like she was annoyed with doing her job. I have contacted many insurance companies in my career and a lot of them sound annoyed when you call in and are working to make the process easier for your mutual clientele. Jessica may deserve a raise for how she represents Jackie Newkirk agency!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jackie Newkirk’s Team. "
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Michael Brooks

January 21, 2026

5  out of  5
rating by Michael Brooks
"Great Service!! Jackie & Jessica will get you right with all of your needs! Highly recommended"
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Brittany Sahin

January 9, 2026

5  out of  5
rating by Brittany Sahin
"Wonderful and caring customer service! Spoke with Jessica (absolutely gem !) She was very informative about my options, And I greatly appreciate the time she took to help me. The process was fairly quick, and I have peace of mind, knowing that I’m covered. 100% would recommend!"
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Elizabeth Hemsley

January 8, 2026

5  out of  5
rating by Elizabeth Hemsley
"Had some last-minute issues arise with transferring my coverage from one state to another. I called and spoke with Emily Martin who provided me with the highest quality customer service. She was extremely helpful and had my issues sorted out within an hour. I highly recommend this office and team!"
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miles randall

December 22, 2025

5  out of  5
rating by miles randall
"Jackie is really amazing, and caring to her customers."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lucy Damasane

December 17, 2025

5  out of  5
rating by Lucy Damasane
"They answered all my questions and gave me better options."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carla Vindel

November 18, 2025

5  out of  5
rating by Carla Vindel
"I love State Farm but the best reason I am with State Farm is Jessica costumer service she's amazing. Love her"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shan Shan

October 30, 2025

5  out of  5
rating by Shan Shan
"Well let me start off by saying that I really love State Farm just because it’s the low just speaking on myself. But I was with another agency with state farm and they were not so nice so I switched over to ms Jackie new Kirk and I can say the difference is amazing. Everyone is so nice and respectful and don’t treat you like we just need your payment. I want to shout out to ms Shelia who helped me with switching over my insurance info into another vehicle and giving me all the information I needed also didn’t make me feel like she was rushing me off the phone. I’ve spoken to Emily a couple of times as well and she has redirected me in the correct places so thank you guys again. Well done customer service I would most definitely send people your way."
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Modestine Crawley

September 8, 2025

5  out of  5
rating by Modestine Crawley
"Jessica M. is a GEM! I truly appreciate her and all of her help and knowledge! She is always so willing to assist with anything that I may need of her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Salome Stephenson

August 15, 2025

5  out of  5
rating by Salome Stephenson
"Jessica was wonderful to work. I look forward to continuing my relationship with them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jamie Hatton

July 30, 2025

5  out of  5
rating by Jamie Hatton
"Everyone here is so helpful and nice! Thank you Jessica for being so helpful and knowledgeable!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nikki Brewer

July 30, 2025

5  out of  5
rating by Nikki Brewer
"Jackie and her staff are friendly, knowledgeable, and we're extremely helpful in getting us the insurance we needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Goshy Gauthier

July 25, 2025

5  out of  5
rating by Goshy Gauthier
"Experienced, Helpful and Professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Trinia Wolfe

July 9, 2025

5  out of  5
rating by Trinia Wolfe
"Had the"Best" customer experience with Jessica today (7/9/25). Called to assist my son with bundling renter's and auto insurance and she far exceeded my expectations. Jessica was very pleasant and recommended policy that best suited my son's needs. Kudo's to Jessica and to Jackie Newkirk's State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aqira Stokes

June 26, 2025

5  out of  5
rating by Aqira Stokes
"I love Jackie and her entire team! Everyone is extremely knowledgeable, dedicated to protecting their clients, and reliable when I need them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ramiyah Little

May 14, 2025

5  out of  5
rating by Ramiyah Little
"Emily was great! She was so friendly and really has great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jazmine Dozier

April 18, 2025

5  out of  5
rating by Jazmine Dozier
"Excellent Customer Service and my Rep, Jason was very personable and knowledgeable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Natalie Jones

April 15, 2025

5  out of  5
rating by Natalie Jones
"LOVED THAT MRS NEWKIRK TOOK THE TIME TO RESEARCH MY INSURANCE NEEDS IN EVERY AREA & ANALYZED POTENTIAL INSURANCE OPPORTUNITIES"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Keith Farmer

March 7, 2025

5  out of  5
rating by Keith Farmer
"The lady reached out to me and was very courteous and concerned about helping me. She went over and above to assist me to help me resolve my issues. She and the gentleman I spoke with the night before at the Customer Service both restored my confidence in State Farm Insurance. My prior attempts to get help a few weeks earlier and a month ago, the two ladies I spoke with were not helpful at all, one was very rude and only wanted to take my payment. I'm glad this lady and the gentleman are genuinely concerned about Customers. They provided White Glove Customer Service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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William Dixon

January 23, 2025

5  out of  5
rating by William Dixon
"It was pleasant talking to a live person and not having to wait days to get feedback or answers to a question about coverage. I look forward to continuing my relationship with State Farm. I just wish I would have switched years ago. Thank you Samantha for helping me understand the process of switching. I would recommend Jackie Newkirk and her team to anyone."
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Theresa Scipioni

January 13, 2025

5  out of  5
rating by Theresa Scipioni
"I actually worked with Kennia Chavez from this agency. She was extremely helpful and knowledgeable with my car insurance needs. Very sweet!"
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Frank Popeleski

December 17, 2024

5  out of  5
rating by Frank Popeleski
"Fast and great price"
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Joseph Kaspar

October 25, 2024

5  out of  5
rating by Joseph Kaspar
"I've been working with Jackie Newkirk and her team for the past 4+ years. They've been amazing to work with and are extremely helpful and informative. Plus, when I got into a fender bender back in Jan. 2024 - they had my claim filed in a few days and guided me throughout the entire process. I highly recommend working with them!"